Beleeva – Privacy Policy

Effective Date: May 29, 2026

This Privacy Policy describes how Altruistik Consulting Pvt Ltd, the operator of Beleeva, collects, uses, processes, and protects your personal information when you use the Beleeva mobile application, website, and related services (collectively referred to as the “Platform”). By using Beleeva Health, you consent to the practices described in this Privacy Policy.

1. Who We Are

Beleeva is owned and operated by:

Altruistik Consulting Pvt Ltd
Bangalore, Karnataka
India

We provide digital tools that help individuals understand their health patterns, receive AI-assisted wellness insights, connect with healthcare professionals, and access wellness services.

2. Information We Collect

We may collect the following categories of information.

2.1 Personal Information

When you register or use the Platform, we may collect:

name
email address
phone number
age or date of birth
gender
country or location
account login credentials

2.2 Health and Wellness Information

To provide personalized insights, we may collect health-related data such as:

symptom information
menstrual cycle information
mental wellness indicators
lifestyle habits
sleep patterns
nutrition habits
mood tracking
reproductive health information
wearable device metrics
lab reports and health records uploaded by users

Health information is treated as sensitive personal data.

2.3 AI Interaction Data

When interacting with Beleeva’s AI features, we may collect:

chat messages
voice interactions and voice transcriptions
wellness-related questions
responses generated by the AI assistant.

Voice input may be temporarily processed to convert speech into text for app functionality.

This information helps provide personalized wellness guidance and improve platform functionality.

2.3.1 Voice Input and Transcription

If you choose to interact with Beleeva using voice features, audio input may be temporarily processed to convert speech into text.

Voice data is used only to support voice-based interactions and wellness guidance within the Platform.

Voice recordings are not used for advertising purposes.

Voice recordings are not permanently stored after transcription.

2.4 Device and Technical Information

We may automatically collect:

device type
operating system
app version
IP address
browser type
device identifiers
crash logs
usage analytics.

2.5 Wearable Device Data

If you connect wearable devices (such as smartwatches or health trackers), we may collect:

heart rate
sleep data
activity levels
step counts
stress indicators
other physiological signals depending on the device.

You may disconnect wearable integrations at any time.

2.6 Payment Information

When purchasing services, subscriptions, or products, payments may be processed through third-party payment providers.

We do not store full credit card information. Payment processors may collect:

payment method
billing details
transaction history.

3. How We Use Your Information

We use your information to:

provide and operate the Platform
personalize health insights and guidance
generate AI-assisted wellness insights and recommendations
enable teleconsultations with healthcare professionals
process subscriptions and payments
connect users with wellness products and services
improve platform functionality
conduct research and analytics using aggregated data
ensure platform security
comply with legal obligations.

We may also use anonymized data to improve AI models, AI-assisted wellness features and platform insights.

4. Sharing of Information

We do not sell your personal data.

However, we may share information with the following categories of partners.

4.1 Healthcare Professionals

If you book consultations through the Platform, relevant health information may be shared with the healthcare professional providing the service.

4.2 Laboratories and Service Providers

If you request lab tests or healthcare services, necessary information may be shared with:

diagnostic labs
service providers
healthcare partners.

4.3 Technology and Infrastructure Providers

We may share limited data with service providers supporting our platform such as:

cloud infrastructure providers
analytics services
AI-assisted processing and voice transcription providers
customer support systems.

These providers are required to maintain confidentiality and data protection standards.

4.4 Legal Requirements

We may disclose personal information if required to:

comply with legal obligations
respond to lawful requests from authorities
protect the rights or safety of users or the company.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your information, including:

encryption of sensitive data
secure cloud infrastructure
restricted access to sensitive data
monitoring of security vulnerabilities.

However, no digital system can guarantee absolute security, and users acknowledge this inherent risk.

6. Data Retention

We retain personal information only for as long as necessary to:

provide services
comply with legal requirements
resolve disputes
enforce agreements.

Users may request deletion of their account and associated personal information directly within the Platform under: Settings → Profile → Delete Account

Certain information may be retained where required for legal, security, or regulatory purposes.

7. International Data Transfers

Because Beleeva operates globally, your information may be processed or stored in countries outside your country of residence.

By using the Platform, you consent to such transfers where permitted by law.

We implement safeguards to protect international data transfers.

8. Your Rights

Depending on your location, you may have the right to:

access your personal data
correct inaccurate information
request deletion of your data
withdraw consent for data processing
request restriction of processing
request data portability.

To exercise these rights, please contact us at the email provided below.

9. Children’s Privacy

The Platform is intended for individuals 18 years and older.

We do not knowingly collect personal data from children without parental consent where required by law.

If we become aware that data from a child has been collected improperly, we will take steps to delete it.

10. Cookies and Analytics

The Platform may use cookies and similar technologies to:

improve user experience
analyze usage patterns
maintain session security.

Users may control cookies through browser settings where applicable.

11. Third-Party Links

The Platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those services.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

When updates occur:

the revised policy will be posted within the Platform
the effective date will be updated.

Continued use of the Platform after changes indicates acceptance of the revised policy.

12.1 Wellness Disclaimer

Beleeva is intended for informational and wellness purposes only.

The Platform does not provide medical diagnosis, treatment, or professional healthcare advice.

Users should consult qualified healthcare professionals for medical concerns or emergencies.

13. Contact Us

For questions about this Privacy Policy or your data rights, please contact:

Altruistik Consulting Pvt Ltd
Bangalore, Karnataka
India

Email: trust@beleeva.com